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5
Frank Lewis AnniЖилийн өмнө
Rooms are just as advertised. I'll always choose here anytime am here.
4
Eduardo Bedural Jr.4 жилийн өмнө
It's near the terminal so no worries to find a place to eat; but placed in a crossing it was a bit noisy due to traffic.
2
Dillon RodriguezЖилийн өмнө
I’ve been staying here for a couple weeks. It has its city charm and the staff have been very accommodating and polite. The bathroom is almost like a spa and they have free valet parking. Now to the cons… the beds are very uncomfortable and thin. They keep their mattresses and pillows in water proof liners so there is no airflow whatsoever and you will sweat even though the room is 70 degrees. The rooms cut power when you exit them so always plan on having a humid hot room when you come back. It also prevents you from charging any electronics when your room key is not left in the holder at the room entrance. There is no where to wash your clothes here and they provide no breakfast. You do not have daily room cleaning service unless you request it during day time so if you are on business and work nights forget about it. My toilet seat was broken and the shower head fell off the mount attaching it to the wall.
2
Ewald5 жилийн өмнө
Been there a few times. During the last two visits, it was bad. Every night at 23:30 they start slamming doors and screaming in the hallway. It is not customers, because I went out to see what is going on. It is the ckeaning staff. Why they have to do that in the middle of the night, no one knows.
The next day we asked to be moved to another room that is not close to the staff area, we were noved into a room that smelled so bad of smoke, that we had to leave the window open and had to leave the room. We complained at the front desk, and they went to close the window when we left for the day. We got back and the place smelled even worse. Everyday the smell of smoke got worse after we left the room for a while. We suspected that the cleaning staff smoked in the toilet, as that was the area where the smell was the worst. We saw a cigarette on the trolley of the cleaning staff. They also do not refill the coffe everyday, we were there for 7 days, and we only received 4 coffee sachets for 2 people during the stay. Also there was no spoon to stir the coffee. The bedding was not clean and had stains all over. The duvet cover had holes in it. The mattress was very bad, it was worn out and you could not turn or anything, you just keep rolling back into the hole where the mattress was worn out. They only give one bath towel and sometimes 2 or 3 face towels. You have to share a bath towel after a shower. The underfloor heating was very hot, and there was no contro panel to switch it off. We had to use the aircon to try and cool down the room, even while the aircon was dripping water. They only rinse the cups, they do not give you clean cups. Fotos attached.
The only good thing we experienced was the front desk staff, they were friendly at times.