Very disappointed. We showed up to this hotel and checked in. After checking in, and going to our room, we decided we did not want to stay here. There is a very strong smell and the bathroom was dirty. Originally, the front desk said she could help us get a refund. Later to tell us that her boss was not letting her request a refund for us… She instead was required to show us three different rooms in hopes that we would stay. All of the rooms smelling. And all of the rooms with hair and water stains in the bathroom. She was very sweet, and I understand she was following her bosses orders. I am not the slightest bit upset with her. I am very upset at her boss and management who wasted our time and money…

Booked for 3 people but found only 2 futons... for the third one we had to pay. Many positive things to be honest but if we can not sleep comfortably nothing can compensate

If you want to visit a place where you are not welcomed, you've just found a perfect place. Common services of a time concerning such as checking in and out are terrible. Every services are just a word from the mouth but no action. Everytime they are saying sorry but nothing else. I couldn't found or felt any of human temperament there. Automated services are better these days. I wonder why they are not changing to an AI based services. Oh, it might be an AI based system already
There is the awkward inteface against mankind.

A very nice comfortable hotel with nice views of the mountain. Staff were friendly and there are nice bars and restaurants within walking distance

Little far from ICC, not exactly good sea view, horrible breakfast! But good and clean rooms for the price! One specific receptionists doesn't know how to treat foreign guests properly (very rude and dis-respectful behavior- only this part I hate abouts this place).