Update: After I left the hotel, I was alerted a few hours later that house keeping claimed I consumed a snack from minibar which I did not. Reading from Google review, it sounds like this is not just happening to me but other guests too. Rating changed from 3 stars to 1 star because such false accusation from house keeping is serious and is a criminal offense. If you want to charge me for the snack based on false accusations by your house keeping person, feel free to do so but take note that being a Lotte chain hotel, this hotel is a total disgrace and I will never return to any Lotte Hotels ever.

Anyone who wants to stay here, please be aware and make sure you verify that you are not falsely accused by house keeping.

old review: I have previously stayed here in 2019 and was impressed by the hotel so I decided to come back again for my latest trip in 2023.

The customer service is still top notch as check in and check out processes are smooth and the staffs are very welcoming.

The rooms however, have shown much wear and tear. I stayed in Room 2010 for my first night but there was no hot water for my shower and I was shivering in the shower. The bedside lamp light was flickering and I have to switch it off.

I went to the reception the next day to request for a change in room as I need hot shower and this was done very efficiently and smoothly, thanks for the wonderful service from the staffs.

I checked the shower first thing when I enter the room to confirm that there is hot water in the shower. However, when night came, the water is cold again.

I have no idea why the hotel keep running out of hot water at night. After a long sweaty day in the summer, your customers need the hot shower. Not everyone can bathe in cold water.

I did not change the room again because it seems like an issue with the central system and not the room.

The room I had this time was just a mattress on the floor, unlike the proper bed I had when I stayed here in 2019. It was extremely uncomfortable. Due to the cold shower, I had a flu and running nose by my 3rd day.

Will I stay here again? Probably not. The stars in this review are given to the great service provided by the team & the location of the hotel. I would have give no stars for the room.

Had a great stay here! Service staff were friendly and warm, and I enjoyed the convenience of the location of the hotel. It was very close to the shopping area and F&B options were also close by.

We took the airport limo bus #6015 to get to Myeongdong and the stop was pretty near to the hotel (1 minute's walk away).

I stayed at L7 in February at the start of my trip to South Korea and thoroughly enjoyed the experience. The hotel is just above the Myeongdong subway station, with the Myeongdong night market but a short walk away. Making it an excellent base from which to explore Seoul. My room was in perfect condition, with a view of N Seoul Tower in the distance. I recommend L7 to anyone looking to holiday in Seoul.

This hotel is amazing! We only stayed one night here, but i wish we did more days. Awesome amenities include a foot spa, outdoor bar, gym, washer/dryer, and more. Extremely conveniently located next to shopping, coffee, restaurants, bars, and the street vendors. Literally step out of the hotel and you’re ready to go!! Service was professional and up to my standards!!

Modern well located hotel however be very aware if you book this expecting a 'rooftop' hotel experience, as you might wish to in a skyscraper filled city like Seoul. We arrived and found the rooftop would be closed for private functions both days of our stay. The price tag is just not worth it in that case. They refunded us and we left, luckily able to find another place. Stay at Dears down the road - much cheaper, lovely rooftop as well!