Their costumer service is great!๐๐ป๐๐ป
The two gentlemen on front desk night shift on April 24, who helped me deal with my wrong food delivery, were amazing!
I'm truly grateful for their dedication and kindness.
Thank you so much for your help and for making my experience so pleasant!
4
Bjรถrn Holmstrรถm3 months ago
Good location close to COEX and shopping.
A bit busy outside because construction (March 2023) but not that bad.
Also have a great rooftop bar with nice view!
3
Andrew Evans2 months ago
The hotel's location isn't too bad, but it's more awkward than other nearby hotels. This may be partly due to ongoing construction work nearby. The air conditioning did not work during my stay; 25C at night, and it wasn't especially hot outside. The lobby being on the 21st floor was a little odd. Breakfast was buffet style, with a mix of Western and Korean foods.
3
nina ba month ago
The air-conditioning is not realy possible to adjust as you want. For example in May I could get lower then 24 degrees in the night time. Also if outside temperature was around 16 in the night .
Very small window to open. And very noisy outside. ( work for the next 2 years)
For all other things the hotel is ok for 4 stars