Seoul Spring Festa WONDER SHOW Ticket

※ By purchasing a ticket, you are considered to have agreed to the event guidelines, which may be updated or changed based on the event situation. Please review the guidelines again before attending to avoid any inconvenience or restrictions.

Ticket Reservation

• This package is exclusively for foreign residents traveling abroad within 90 days before or after April 30, 2025.
• As per Seoul Tourism Organization policy, all participants must provide flight details (arrival and departure dates, flight numbers, and a copy of their ticket) and passport information (full name in English, nationality, date of birth, and passport number) to receive their tickets.
• All participants must complete the Google Form included in the voucher by April 13 (Sunday). Each participant must submit the form individually.
• If you don’t submit or incorrectly fill out the form, you won’t receive a ticket or be allowed entry, and refunds or exchanges won’t be available.
• You must attend both the concert and the tour. If you can't join the tour, please email us by April 22 (Tuesday).
• Each person (per ID) can purchase up to 4 tickets, and ticket zones and seat numbers will be revealed on the event day.
• The concert is for ages 12+ (born on or before April 30, 2013). Children under 12 can attend with a guardian, and both need tickets.
• Specific details (entry time, meeting location etc.) will be emailed 2–3 days before. Please ensure your email is correctly entered when booking.
• If a ticket is found to have been purchased through unauthorized means, it will be forcibly canceled.
• If you need to update participant details, please contact help@creatrip.com at least two weeks before the event.
• For other inquiries, please contact us at help@creatrip.com.

Performance 

• You must exchange for physical tickets on-site.
• When picking up reserved tickets on-site, you can only verify the reservation details and the identities of all individuals if they have their valid IDs (passport) with them (copies or photos of IDs are not accepted). If either item is not prepared or information does not match, ticket pick-up and refunds are not possible.
• You are responsible for lost or damaged tickets, and tickets will not be reissued under any circumstances. Entrance is not allowed without the ticket.
• Entrance may not be allowed or seating may be changed if you arrive after the entry cutoff time.
• Please take care of your valuables inside the event venue. (The organizer, venue, and artists are not responsible for accidents, theft, incidents, etc., caused by negligence.)
• Pets, alcoholic beverages/drinks, food, cooking and camping equipment, flammable and volatile substances, explosives, markers, spray paint, opened medications (including eye drops), opened cigarettes, bottles, cans, drugs, umbrellas, wheeled devices (bicycles, electric scooters, etc.), drones and other flying devices, laser pointers, professional cameras are not allowed inside the venue, and additional items may be banned at the discretion of security staff.
• If prohibited items are discovered, the organizer will not store them separately. You must dispose of them yourself, and there is no cloakroom service.
• Smoking is only allowed in designated smoking areas.
• Please refrain from actions that inconvenience other spectators. Repeated violations may result in sanctions from staff or ejection. We ask for your active cooperation to ensure a pleasant concert experience.
• The organizer is not responsible for damages to clothing or belongings incurred from viewing near the stage.
• The lineup for this performance may change due to circumstances of the organizer or artists.

Photo and Video Shooting

• At the request of the artist, all forms of photography, video recording, and audio recording may be prohibited during the performance.
• If caught recording, the recorded material may be deleted, and repeated offenses may result in expulsion.
• In all areas of the venue, filming and coverage related to reporting are only permitted for accredited media under the control of the organizer.
• The photos and videos, which are portraits created from photography, video recording, and audio recording of all audience members admitted, will be agreed to be used by the organizer, and all portraits are permitted to the organizer and affiliates.
• The organizer has the right to use the works filmed at the venue for commercial purposes, and the portraits taken at the venue may be permanently used for promotional videos, print materials, promotional materials, etc.