Incheon/Gimpo Airport-Seoul Luggage Delivery and Storage Service | T-PASS

1. Please fill in all the required information accurately on the reservation page. 
2. Proceed with full payment.
3. Once the payment is completed, your reservation will be confirmed immediately and you'll receive a voucher together with the manuals via e-mail.
4. For detailed instructions, please refer to the T-luggage + T-locker instructions page.

During Reservation

• Must be used within one month of purchase.
• Please provide accurate information on the reservation page for smooth processing.
• We will send the voucher via email after payment. Please check your email.
• Within 3 days of issuance, please confirm the reservation date and delivery location.
• T-PASS site allows reservation date changes within 3 days of initial booking.
• One day is calculated on a daily basis, not 24 hours.
• The pass dates refer to the days when storage services are available. (e.g. with a 3-day pass, you get 3 days of storage + 2 delivery services)
• Passport, flight reservation confirmation, electronic ticket, and other important personal items related to the flight should be carried directly.
• Please note that the time you hand over your luggage is not necessarily the time the delivery driver collects the luggage.
• Even if the reservation is confirmed, if the luggage includes food or hazardous materials, delivery may be refused. All resulting losses and legal responsibilities are the customer's.

Delivery Service 

• Delivery service is available up to 2 times. 
  Airport -> Seoul downtown location, Seoul downtown location -> Airport, Seoul downtown location -> Seoul downtown location route allows up to 2 times of use.
• Please complete the delivery reservation on the T-PASS site by 3 days before the delivery date.
• Please store your luggage at the delivery departure location before the delivery reception deadline. Luggage stored after the delivery reception deadline will result in cancellation of the delivery and no refund will be possible.
• The pickup time for delivery must be designated at least 2 hours before the flight departure. Any additional costs incurred due to urgent requests are the responsibility of the customer.
• Each piece of luggage cannot exceed 32 inches (total sum of length and width 180cm).
• Weight limit for luggage: Each piece of luggage cannot exceed 25kg.
• If all unmanned T-Locker lockers at the selected subway station are in use, delivery and storage will be restricted.
• One carrier must be registered for each delivery.
• If departing from the airport in the morning, the delivery date must be registered as the day before the departure date, and additional storage fees may apply.
• If there are no large lockers available at the selected station, delivery registration will be restricted. In this case, please use another T-luggage branch or another station T-locker.

Storage Service 

• Select the desired date you want to use according to the reserved package date.
• If you select consecutive dates, consecutive storage is available. (ex. Purchase a 3-day pass -> Reserve June 1st, June 2nd, June 3rd -> Store luggage on June 1st and pick up on the 3rd)
• Vouchers are valid only on specified dates.
• T-luggage (manned), Seoul Subway Station T-Locker (unmanned) available.
• You can freely store and retrieve luggage within operating hours. (Storage and retrieval are not available outside operating hours)
• T-Locker (unmanned) storage service is available through the T-Locker (unmanned) app.
• Please refer to this page for more information related to T-luggage & T-Locker services.