1. Please fill in all the required information accurately on the reservation page. 
2. Proceed with the deposit payment. 
3. After the payment is completed, your reservation will be confirmed within 1-2 business days. If a change in your reservation date is needed, we will notify you via email or messenger apps. 
4. During your visit, show your reservation details to the staff.
5. During final payment, pay the full amount excluding the deposit you've already paid.

During your visit;

1. Present your reservation details at the information desk on the 5th floor. (You can see your reservation details on the Creatrip My Page.)
2. Please wait for a moment in the waiting area inside the lobby.
3. When your name is called, you will be guided to the consultation room to receive information about the procedure you will undergo, including the process, sequence, and duration of the treatment.
4. After the procedure, if necessary, you can get a prescription and take the medication from a nearby pharmacy or schedule a follow-up visit.

Online Consultation Services (English available)

Facebook

LINE

* Online consultation services are only available during business hours. 

During Reservation & Procedure

• Please choose your desired date and time accurately on the reservation page. 
• You have to make a deposit payment in order to complete the reservation. During final payment, pay the full amount excluding the deposit you've already paid.
• Please make sure to visit on your desired date and time. 
• If you are more than 10 minutes late, your reservation will be canceled and no refunds will be given. 
• If you have any questions before the procedure, online consultation services are available in English through LINE and Facebook.
• There may be a waiting time of up to one hour for consultations when there is a high volume of customers.
• If you bring your passport, you can receive a 6% tax refund. (Only applicable to on-site payments.)
• For reservation changes and inquiries, please contact help@creatrip.com.

After Procedure

• Please refrain from drinking and smoking for one week after the procedure. 
• After the treatment, temporary reactions such as troubles, swelling, bruising, or redness may occur. If they do not improve, please contact help@creatrip.com.