After payment, your reservation will be automatically confirmed, and the eSIM voucher will be via email and accessible from My Page.

Prices are based on Korean Won (KRW), and they are subject to real-time fluctuations based on the exchange rate, so you will be charged based on the exchange rate at the time of payment.

Once you arrive in Korea, connect to the airport's free WIFI, and then scan the voucher QR code or manually enter the code to activate the eSIM.

Do not register before arriving in Korea; please register after arriving at a Korean airport, as it may affect usage.

Carrier Information

iPhone eSIM Activation Guide

1. Connect to the airport's free WIFI.
2. Go to Settings ➜ Cellular ➜ Add Cellular Plan.
3. Scan the QR code image received in My Page or email. (If QR code scanning is not possible, you can manually configure it by entering the SM DP address and activation code.)
4. Set the Plan Label / Existing SIM to Main, and eSIM to Secondary (for travel).
5. Set Default Line / Calls/Messages to Existing SIM, and Cellular Data to eSIM.
6. Go to Settings ➜ Cellular Data ➜ Secondary ➜ Cellular Data Switching Allowance OFF (Turn on Roaming for Secondary Line Data, Turn off Roaming for Main Line Data)

Galaxy eSIM Activation Guide

1. Connect to the airport's free WIFI.
2. Go to Settings ➜ Connections ➜ SIM card manager ➜ Add mobile plan.
3. Scan the QR code image received in My Page or email. (If QR code scanning is not possible, you can manually configure it by entering the SM DP address and activation code.)
4. When the mobile plan addition screen appears on your phone, select 'Confirm.'
5. Change to Mobile Data eSIM, and turn off Data Switching.
6. Go to Connections ➜ Roaming ➜ Turn on Data Roaming ➜ In the Data Roaming Usage Settings popup, select 'Allow.'

iPhone eSIM Manual Activation Guide

1. Go to Settings ➜ Cellular ➜ Add Cellular Plan ➜ Enter details manually at the bottom of the scanning screen.
2. Manually input details for SM DP address and activation code separately.

Galaxy eSIM Manual Activation Guide

1. Go to Settings ➜ Connections ➜ SIM card manager ➜ Add eSIM ➜ Enter the activation code at the bottom of the scanning screen.
2. Enter SM DP address and activation code consecutively.

Customer Service Information

1. Online Live Customer Service

• Hours: Mon-Fri 09:00-17:00 (Closed Sat-Sun & National Holidays)
• Languages Available: Chinese, Korean, English 
• KakaoTalk: @linkkorea 
• Line: @linkkorea 

2. Offline Customer Service Center

• Myeongdong Branch
• Address: #201, Ewha Building, Samik-daero 299, Jung-gu, Seoul (서울시 중구 삼일대로 299 이화빌딩 201호)
• Location Details: Near Myeongdong Station Exit 10
• Hours: Mon-Fri 09:00-17:00 (Lunch Break 12:00-13:00, Closed Sat-Sun & National Holidays)

• Additional plans can only be added when connected to a network (WIFI connection).
• The usage will begin once eSIM is activated.
• Please make sure to check if your mobile phone is not locked to a specific country before purchasing.
• To register the eSIM, your smartphone must be able to scan the QR code with its camera lens.
• Additional equipment or devices may be required, so please prepare them before arrival.
• If you delete a registered eSIM product, it cannot be recognized again. Please be cautious not to delete or erase the product profile from your phone.
• You can purchase a maximum of 3 eSIMs per passport.
• To recognize the eSIM correctly, you may need to reboot your mobile phone about 3-4 times after scanning the QR code.
• This eSIM has data only, so please note that you cannot make calls or receive text messages. 
• Once the eSIM has been activated on a device, you cannot use the same eSIM on other devices.
• The eSIM compatibility validity period is indicated within the voucher.
• If you purchase more than one eSIM, please delete the one you are currently using and install the newly purchased eSIM. (You cannot use two eSIMs at once on the same phone.)
• If you have any inquiries about how to use the eSIM, please contact help@creatrip.com.

eSIM Usage Example

If you see EID in the device information on the dial screen with *#06#, the eSIM is available for use.

Compatible Devices

eSIM can only be used on models that have eSIM modules installed.

Refunds and compensation are not possible for compatibility issues, so please make sure to check whether your device is supported before purchasing.

The list of supported devices may be updated in the future according to the policies of device manufacturers.

Devices that are locked to a specific country cannot use eSIM services. Please use them after unlocking the country lock.

iPhones purchased in mainland China, Hong Kong, and Macau do not come with eSIM modules.

Samsung (Galaxy) smartphones released in South Korea are only compatible with the models that have eSIM modules installed.

Samsung (Galaxy) models released in Taiwan cannot use eSIM.

For information about the compatibility of devices not mentioned here and other details, please check with the manufacturer.

Checking for Country Lock

• Go to your phone's settings → General → About
• On the About screen, if it says 'No SIM Restrictions' under the Carrier Lock section, your device is not locked and is compatible with the eSIM.
• If it is locked, please contact your current mobile carrier to request unlocking.