Tackling Tourist Complaints with QR Codes in Seoul
Creatrip Team
a year ago
Seoul has introduced a new 'QR Survey' system for foreign tourists to report unfair taxi practices such as overcharging and refusal to accept passengers. This system allows tourists, especially those in a rush, to report incidents through a QR code provided on a card at major airports like Incheon and Gimpo. The information collected will help authorities impose penalties on violators and improve service quality. The effort aims to enhance the tourist experience and curb illegal taxi operations through constant monitoring and enforcement.