YES24 Apologizes for Ransomware Incident and Announce Compensation Plan
Creatrip Team
a year ago
YES24, a leading online bookstore and ticketing platform in Korea, has officially apologized and announced compensation plans following a week-long service disruption due to a ransomware attack. Users who couldn't attend events due to the service outage will receive a 120% refund on their tickets, and those who experienced delays in book shipments will get 2000 points credited to their account. YES24 is collaborating with government agencies like KISA (Korea Internet & Security Agency) to investigate and improve their security measures.
