Now In Korea

Bewildered Business Owner Faces 'Star Rating Attack' Over Misplaced Order

Creatrip Team

a year ago

A chicken restaurant owner experienced frustration when a customer blamed them for an incorrect order and submitted a negative review despite ordering 'mild' instead of 'spicy' chicken. The owner confirmed the error was on the customer's part, but the review remained unchanged, highlighting the challenges small business owners face with online reviews. Korean netizens offered empathy, sharing similar experiences of receiving unjust complaints.

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