The Born Korea Faces Controversy Over Heating Plastic Containers
Creatrip Team
a year ago
The Born Korea, led by CEO Baek Jong-won, faced controversy after its coffee franchise chain, 'Paik's Coffee', was alleged to heat bread in plastic containers using a microwave. The company responded, stating it was an error caused by a new employee. They offered an apology, issued refunds for the menu item, sent correction notices to the stores involved, and conducted retraining sessions for staff on manual adherence to prevent similar incidents. The controversy arose from a post on an online community highlighting the issue, as plastic containers are generally not suitable for microwave use due to potential harmful substance release when heated.
