Korean Government Enhances Food Safety Reporting System with KakaoTalk Integration
Creatrip Team
a year ago
The South Korean Ministry of Food and Drug Safety is updating its system for reporting contaminated or substandard food products. The new system will allow consumers to report such cases using the KakaoTalk messaging app, which is widely used in South Korea. This enhancement comes after criticisms that food companies were more focused on suppressing complaints than addressing them, sometimes offering small compensations to keep reports off social media. The government aims to improve the speed and accuracy of processing these complaints with the new measures.
